Why Are Patient Balances Now the Fastest-Growing Source of Revenue Leakage?
Patient balances are now the fastest-growing source of revenue leakage because rising deductibles, higher co‑pays, and shifting insurance models have transferred more financial responsibility to patients, while manual collection processes, delayed follow‑up, and lack of payment transparency cause practices to lose significant revenue. This combination of increased patient responsibility and inefficient collection workflows makes balances […]
What are patient balance collection AI agents in healthcare?
Patient balance collection AI agents in healthcare are digital assistants that automate the process of notifying patients about outstanding balances, offering payment options, sending reminders, and reconciling payments with billing systems. They solve problems such as delayed collections, high administrative workload, inconsistent follow‑up, and patient confusion by ensuring balances are addressed quickly, transparently, and without […]