How does a front desk AI agent reduce missed calls without adding headcount?
A front desk AI agent reduces missed calls without adding headcount by instantly answering every incoming call and handling multiple calls in parallel. It also provides 24/7 availability so patients never hit voicemail or long hold times. By triaging routine inquiries automatically, routing urgent ones to staff, and offering self-service options like appointment booking or […]
What is a front desk AI agent in a medical practice, and what problems does it actually solve?
A front desk AI agent in a medical practice is a digital assistant that automates reception tasks like answering calls, booking appointments, verifying patient information, and handling routine inquiries. It solves problems such as overwhelming call volumes, staff burnout, scheduling inefficiencies, and patient dissatisfaction by providing instant, accurate, and 24/7 support. Functions and integrations that […]